30-Day Returns
You may request a return within 30 days of delivery. Items must be unused and in their original packaging. To start a return, email support@leakguard.fit with your order number. We'll reply with return instructions and the return address.
Return shipping costs are the customer's responsibility, unless the item arrived damaged, defective, or incorrect — in those cases we cover it.
Damaged, Defective, or Wrong Items
If you received a damaged, defective, or incorrect item, contact us within 7 days of delivery with a photo and your order number, and we'll ship a replacement at no cost or issue a full refund — your choice.
Refunds
Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement.
Exchanges
The fastest way to get a different color or bundle is to return your item and place a new order once the return is accepted.
See our full Refund Policy. Questions? Email support@leakguard.fit — we respond within 1 business day.